1.1. We are committed to protecting and respecting your privacy. This Privacy
Policy (“Policy”) describes how we treat information that you provide to us or that we
collect about you. The data controller is C-Related Services OÜ with registered address at Estonia, Harjumaa, Tallinn, Pae tn 25-47, 11414.
1.2. By personal data, we refer to data that relates to you as an identified or identifiable person. Personal data include your name, your address, your telephone number, your email address, your age, your gender and your game preferences. Anonymous information which we are not in a position to relate to you, does not qualify as personal data. We may collect personal data as well as other information when you use any of our services or applications provided on a mobile platform (for example iOS) (together referred to as the “Services”).
1.4. We are C-Related Services OÜ, Estonia, Harjumaa, Tallinn, Pae tn 25-47, 11414 (“we”, “our” and “us”). We respect your right to privacy and will only process personal data and other information you provide to us or we collect about you in accordance with applicable privacy and personal data protection laws.
2.1. Tracking Data and Account Data.
When using our Services, we may collect and process certain personally identifiable information that can be used to identify you (“Personal Data”). We avoid collecting information such as your name, address, email address or other similar contact data unless you provide such data to us.
We collect the following information:
a) Automatically collected data. When download and use our Services, we automatically collect application version, IP Address, your device’s operating system, time zone and language);
b) Mobile device identifiers (such as your unique device ID (persistent/non-persistent), hardware type, your device resolution);
c) General location information for the purpose of providing you with the correct version of the application;
a) – c) are all together referred to as “Tracking Data”,
d) Applications and games data (such as your interactions with the application or game, your user or player ID, information about your activity through Services, i.e., date and time you used a Services, features you have used, purchase history, subscriptions and advertising you have clocked on) (“Account Data”).
2.2. Tracking Technologies
We and our partners, affiliates, or analytics service providers use technologies such as cookies to identify a user’s device and to remember things about your visit, such as a user name and password. Information contained in a cookie may be linked to your personal information, such as your user ID, for purposes such as improving the quality of our Services, making the Service easier to use. You can disable cookies at any time.
2.4. Information obtained from third parties
2.5. Other information
We may collect upon your permission other information such as precise using information including GPS, Bluetooth or Wi-Fi connections. If you decline permission for us to collect your geolocation, we will not collect it.
3. How We Use Your Information
We may use the information that you provide to us or that we collect about you for the
c) Additional promotion and advertising:
We may advertise our Services and products and to send push notifications, our legal basis is legitimate interests to be able to advertise our Services and products to our users and run our business.
To opt-out of receiving advertisements for our Services and products, send us request through the in-app support feature. You can opt-out of from receiving push notifications by turning them off at the device level through the settings of the device. We rely on your consent to process Personal Data in order to provide personalized advertising to you, therefore you will be asked whether you consent to the tracking that enables personalized advertisement experience. To opt-out of receiving personalized advertisements, see below.
d) We may use Tracking Data to monitor, improve, or modify the Services and our operations.
4. Retention of Data
We keep most of your Personal Data gathered and processed for the purposes described in this Policy for as long as you continue to use our Services. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations. We will also retain Account Data for internal analysis purposes. Account Data is generally retained for a shorter period of time, except when this data is used to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods. We will delete your Personal Data after 14 months of inactivity in your use of our Services. Once we have deleted your Personal Data, you will not be able to exercise the right to access, the right to erasure, the right to rectification or the right to data portability.
5. Your rights
5.1. You have the right to request access to your Personal Data. Please contact us through email@example.com. Following your request, we will provide you a copy of your personal data in an electronic format.
5.2. You also have the right to correct your data, request deletion of your data, object how we use or share your data, and restrict how we use or share your data. You also have the right to withdraw consent where you have previously given your consent to the processing of your Personal Data.
6. Sharing your information
We will not share your personal data with anyone else unless in the following limited
a) To the extent that we are required to do so by applicable law, by a governmental body or by a law enforcement agency, or for crime prevention purposes.
c) Where necessary to provide you with Services you request from us, we may share your personal data with third parties who provide services to us. d) We may share anonymous information, i.e. information which does not directly or indirectly disclose your identity, and aggregated information (meaning information about groups and categories of users, including game statistics and behaviour, but which does not identify and that cannot reasonably be used to identify any individual user) with our advertising partners. We may also allow our advertisers to collect anonymous information and aggregated information within the Services and they may then share that information with us.
We recognise that we have a special obligation under applicable laws to protect personal data obtained from children. We do not knowingly collect personal data from children under 16 years old. If you are under 16, you may not use the Services or otherwise provide any personal data to us. If we become aware that a child under 16 has submitted information to us, we delete this information immediately. We encourage parents to instruct their children to never give out their personal data, without permission, when online.
8.1. We take reasonable precautions to prevent the loss, misuse or alteration of your
personal data. Our employees, contractors and agents may be given access to your personal
data which we collect, but their use shall be limited to the performance of their duties in
relation to facilitating your use of the Services. Our employees, contractors and agents who
have access to your personal data are required to keep that data confidential and are not
permitted to use it for any purposes other than those listed above or to deal with requests
which you submit to us.
8.2. We shall make our best efforts to get all reasonable technical, administrative and physical security measures to protect the security of your data.
9. Third party sites
10. International Transfer
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We only transfer Personal Data to entities in third countries that have provided appropriate safeguards to ensure that their level of data protection is in agreement with this Policy and applicable law.
11. Changes to this Policy
12. Contact Us
C-Related Services OÜ, Estonia, Harjumaa, Tallinn, Pae tn 25-47, 11414. If you have any questions, complaints or comments regarding these Policy, please contact us at: firstname.lastname@example.org